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Stopped Working And Now Crashes As Of 3/6/13

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I have two different computers that I installed the free version of the software on. As of 3/6/13 both computers had the program start crashing. One at 12:36pm and one at 12:46pm. Both machines now try to login when starting the application and then fail moments later. The program then crashes throwing a windows message. This happens exactly the same on both computers, on different networks, completely unrelated to each other.

Comments

  • Valdier
    edited March 2013
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    I seem to have solved this at least in the short term.


    • I re-downloaded the installer... ran the repair.


      • It failed.
    • I ran it again and it said I needed to reboot to uninstall.


      • I clicked reboot and it didn't.
    • I manually rebooted and when it came back up, bit defender was gone.
    • I reinstalled it and it told me I needed to reboot.
    • I rebooted and it came up again as inactive.


      • This time I was able to log in.
    • It asked me to reboot.
    • When it came up yet again, now it seems to be working...


    Exact same procedure was required on both computers.

  • Hello,


    Can you tell us what applications you have installed on those systems?


    It could be a conflict between bd avfree and another app.


    Thanks for feedback,


    Alex