Device Cannot Sign-in To Bd Servers, Sign-in Error

I have the same problem, I install in my Galaxy Note and the product doens't active... I'm in Brazil...

I have the same problem, sent a e-mail to support and this was the response :

Dear John,

Thank you for reporting this issue to us.

We kindly inform you that we have taken notice of it and we are currently

working on the case.

Our registration servers are undergoing some maintenance services which should

be over in short time.

We will let you know when the work is done.

Thank you for your support and patience.

Best regards,

...

Bitdefender Technical Support Engineer

-----------------------------

Strange that there is no reply from support on this topic, hope this help.

I have also problems when i want to install mobile security. I have always "bad request make sure you have installed the recent app" but it is the last version of the app. Now i can't link my samsung galaxy s3 to my account. Can somebody tell me why? Is it also because of the maintance of the servers?

Yes, the error is changed but it is the same problem. I think the problem is bigger then some maintenance. I have not receive a message that the problem is solved and I can't register any Android device.

Having the same problem as the other guys here it seems, just unable to proceed past the login screen.

Might I suggest allowing potential customers to proceed past without a login, with an 'unregistered' flag, and then have the software carry out a periodic check of the authentication server at the same time as the virus definition update check and act accordingly. Might help to avoid losing potential customers that you may never get back. I know how much us businessmen hate to lose the opportunity of a sale just an idea...

Kind regards,

Steve