Not Able To Register Internet Security 2013

I recently bought a licensed version of Bit defender internet security 2013.I am able to install it properly , but when i am trying to


register it it says "we are unable to validate your license key".


I tried online chat support too and they asked me to get some logs form support tool ,which i already provided them .Still did not


get any response from them :( .


They have raised a ticket No . 201212051024247 for my issue. Still haven't got a response from them


Please help me resolve this issue. I was really excited about the 2013 version and wanted to get started with it as soon as i


bought the CD . Sadly i am still stuck in the registration process :(


Would really appreciate if you could help me out here.


Hope to get a quick response from you.


Thanks In Advance


Ishaan

Comments

  • Hi Ishaan :)


    You will receive soon an answer via email.


    Thank you for your patience.

  • Hi Ishaan :)


    You will receive soon an answer via email.


    Thank you for your patience.


    i GOT an email saying they have done some settings with my serial key and asked me to register again. I tried registering again but it is still not working,.


    Please help me out here.


    Regards


    Ishaan

  • Hi ,


    My issue has been resolved.


    Thanks a lot for your support.


    Regards


    Ishaan


    i GOT an email saying they have done some settings with my serial key and asked me to register again. I tried registering again but it is still not working,.


    Please help me out here.


    Regards


    Ishaan

  • Hi Ishaan :)


    I am glad to hear that.


    Happy Holidays!

  • i also got this problem, how to resolve this?

  • Georgia
    Georgia ✭✭✭

    Welcome to the Bitdefender forum, FahmiAzlan!


    Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.


    DO NOT POST THEM ON THE FORUMS!


    Thank you.