Bis2012 Key Not Working On Bis2013 On Win8

AniketShirsat
AniketShirsat
in General

I bought Bit-Defender Internet Security 2012 Key.


Since i am using Windows 8 , I had already activate trial version on Bit-Defender Internet Security 2013.


Now when i try to register the product , it gives an error.


"We were not able to validate the licence key u entered."

Comments

  • wkwood
    wkwood
    I bought Bit-Defender Internet Security 2012 Key.


    Since i am using Windows 8 , I had already activate trial version on Bit-Defender Internet Security 2013.


    Now when i try to register the product , it gives an error.


    "We were not able to validate the licence key u entered."


    You'll need to contact support for a key that will work with 2013.

  • columbo
    columbo ✭

    Will is right. It could be awhile here on the forum, so here is a link with some of your options, including phone support: http://www.bitdefender.com/support/contact-us.html

  • Georgia
    Georgia ✭✭✭

    Hello A######tShirsat,


    I see the Customer Service team already replaced your key with one valid for Bitdefender Internet Security 2013 (Ticket ID: 201301261012405).


    Let us know if you need further assistance.


    Have a great day! :)

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