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Quarantine Delete

Options
rio
rio
in Bitdefender antivirus free edition

hi,


i can´t delete a file , which is moved in quarantine.


bitdefender says : do you wan´t delete ; i click yes


but nothing happened.


greatings

Comments

  • azavoianu
    azavoianu
    Options

    Hello,


    For further investigations we need a file from you computer.


    Can you provide us gzserv.log located in the installation folder (default: C:\program files\bitdefender\antivirus free edition\)?


    Or, you can manually delete the quarantined file from it's location.


    Thanks for feedback,


    Alex

  • rio
    rio
    Options

    today all ok !


    thanks


    greatings

  • rootkit
    rootkit ✭✭✭
    Options

    Hello,


    We are glad the issue was resolved.


    Take care.

This discussion has been closed.

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