Bitdefender Blocking Bluestack

NastyNate
NastyNate
in General

As you may notice that Bluestock is a Android Emulator for PC and Bitdefender keeps blocking it.

Comments

  • Georgia
    Georgia ✭✭✭

    Hi NastyNate,


    Firstly please test to see if the issue persists with the latest build version 16.29.0.1830


    (right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine (you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?showtopic=35498


    http://forum.bitdefender.com/index.php?showtopic=35499


    If the Bluestock issue still persists with 16.29.0.1830, try to make the changes explained in these pinned topics:


    http://forum.bitdefender.com/index.php?showtopic=35502


    http://forum.bitdefender.com/index.php?showtopic=39492


    Feel free to post back if there's anything else I can help you with. Thank you!

  • austingrd
    austingrd

    Is it also possible to ad the program in the whitelist? smile2.png

  • Georgia
    Georgia ✭✭✭

    Hello, please let me know if Bluestock is still blocked with Bitdefender updated to build number 16.29.0.1830


    Thank you.

  • Pushkar112
    Pushkar112 ✭
    Hello, please let me know if Bluestock is still blocked with Bitdefender updated to build number 16.29.0.1830


    Thank you.


    Yes Bluestack is still blocked with bitdefender with build 16.29.xxxx


    post-83924-1370280939_thumb.png

  • k_ehrlich
    k_ehrlich ✭
    Yes Bluestack is still blocked with bitdefender with build 16.29.xxxx


    Also still blocked with Build 16.30.0.1843


    Would be great if you could solve this ... or give a workaround if exists (temporary disable Bitdefender during install, etc.)

  • faceonahead
    faceonahead
    Also still blocked with Build 16.30.0.1843


    Would be great if you could solve this ... or give a workaround if exists (temporary disable Bitdefender during install, etc.)


    I'll second that, I just moved over from another competitor and if I had known this issue existed with Bitdefender I would not have done so

  • Formula1Dragon
    Formula1Dragon
    edited August 2013

    Same here getting fed up with this, having to uninstall virus protection just to use software I want on my computer! CRAZY...


    I am a self employed computer tech and I recommend this software for my customers, its a damm disgrace that a virus protection rules your own computer... I have followed the links in this thread and yet I still cannot get it to work...


    Not happy with this at all!!!!


    SORT IT OUT BITDEFENDER YOU ARE LETTING YOURSELVES DOWN!!!


    I got the program to install by removing Bitdefender!!! Then I put it back on and guess what, it does not work anymore!!!

  • srinjoy1995@gmail.com
    srinjoy1995@gmail.com

    Still not allowing to install bluestack!!!!!!


    windows 7 x64


    version 16.35....

  • Captain Obvious
    Captain Obvious ✭✭✭
    edited February 2014
    Still not allowing to install bluestack!!!!!!


    windows 7 x64


    version 16.35....


    The best thing to do at this point would be to contact Bitdefender support directly. You can set up an email ticket here:


    http://www.bitdefender.com/support/consumer.html


    I mean after all, this IS just a public forum...

  • Glitch01
    Glitch01
    edited March 2014

    This is not the first time I've ran into this issue with Bitdefender. Using the latest version of Total Security. It's blocking Cyberlink Powerdvd Ultra updates as well. Bluestacks will now detect if you are running Bitdefender and will refuse to install.


    Bitdefender does not seem to permit installation of some apps even though you completely disable all options for antivirus and firewall.


    The only work around is to completely remove Bitdefender and install the application.


    Fixes to address these issues usually will not take affect until the next version release off the application (Bitdefender version 2013 -> 2014).


    If you remove Bitdefender and install Bluestack, reinstalling Bitdefender will break Bluestacks.

  • Rohugh
    Rohugh ✭✭

    Hello Glitch01,


    This problem with Bluestacks has been hanging around for a while now and I thought it had been solved, from what you say maybe there is still a problem. It will be best dealt with if you send in either a support email - http://www.bitdefender.com/en/Main/contactEmail or a Sample/submit form - http://www.bitdefender.com/site/Main/autom...SampleUploader/ and hopefully Bitdefender can take another look at it.

  • tdanro
    tdanro
    edited March 2014

    Hi,


    Any news with this issue? I'm seriously thinking to completely remove BitDefender Total Security if I cannot use some of my usual applications.


    It would be very easy for the support team to try and install Bluestacks on Windows 8.1 in order to replicate this issue.


    Thank you,


    Dan

  • Georgia
    Georgia ✭✭✭

    Hello all,


    This area of our forums concerns Bitdefender 2013 products.


    Please upgrade for free to the new Bitdefender:


    http://www.bitdefender.com/support/how-to-...ender--711.html


    Should you require further assistance after the upgrade please post in this area:


    http://forum.bitdefender.com/index.php?showforum=360


    Thank you for your understanding, I am now closing this topic.

This discussion has been closed.

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