Blue Screen After Updates

gabbyy
gabbyy
in General

Hi


After updateing BD informs me a reboot is needed after reboot all i get is a blue screen the only way i can get my laptop to function is to start in safe mode and get BD to repair then reboot, hthen BD informs there is critical fixes needed which is updateing and so the cycle starts over again. I have tried uninstalling and reinstalling no didnt work i am running Xp Pro sp3


thanks

Comments

  • Georgia
    Georgia ✭✭✭

    Hello gabbyy,


    Sorry to hear about that.


    I will send you some steps via PM in about 10 minutes. Please follow them closely, then post here the required log so I can help you solve the crash.


    Thank you so much!

  • austingrd
    austingrd

    Also, just a quick one, will a "System Restore" feature be able to help here? smile2.png

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