Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Has My Firewall Been Remotely Disabled?

cfoobs
cfoobs
in Firewall

I just checked the network activity log in Bitdefender Internet Security 2013 and near the bottom it says "[bDFW] [DEVIO] Firewall disabled". The next entries in the log are almost a week later, but during that 6 day gap I was using my laptop and BD certainly never reported the firewall being off.


When I used to use BD Total Security 2012 though this used to happen in the network activity log from time to time aswell.


I'm just wondering if this is normal or if my firewall is somehow being disabled by a hacker.


Any info on this is greatly appreciated.

Comments

  • Stagnant
    Stagnant
    I just checked the network activity log in Bitdefender Internet Security 2013 and near the bottom it says "[bDFW] [DEVIO] Firewall disabled". The next entries in the log are almost a week later, but during that 6 day gap I was using my laptop and BD certainly never reported the firewall being off.


    When I used to use BD Total Security 2012 though this used to happen in the network activity log from time to time aswell.


    I'm just wondering if this is normal or if my firewall is somehow being disabled by a hacker.


    Any info on this is greatly appreciated.


    Mine does the same thing so I wouldn't worry about it. The first time I saw that I messed around and noticed if I turn it off then back on I will get another set of disabled but then get enabled. Also I checked mine while writing this and it showed disabled (although I know its not). Turned it off then back on and I get this


    [bDFW] [DEVIO] Firewall disabled. ----this is what is was before I actually disabled it


    this is what happens when I disable & enable


    [NDISLIB] Filter disabled.


    [bDFW] [DEVIO] Firewall disabled.


    [NDISLIB] Filter enabled.


    [bDFW] [DEVIO] Firewall enabled.


    I think it just messes up and doesn't always write when it enables, either way it does this everyday but the firewall is still up and running (tested firewall while log stated disabled)

  • cfoobs
    cfoobs

    Nice to know this is just an idiosyncrasy of BD and it probably happens for all BD users. Thanks very much Stagnant. :)

  • Georgia
    Georgia ✭✭✭
    edited July 2013

    Hello,


    A quick solution for the encountered issue is to upgrade to The New Bitdefender. The upgrade is absolutely free of charge and due to the many improvements brought to this lineup any issues you may have encountered with your current product are now solved.


    In order to upgrade to the new version please follow the steps below:


    http://forum.bitdefender.com/index.php?act...f=366&id=58


    From now on, post in this area of the forum in case you encounter further issues after the upgrade:


    http://forum.bitdefender.com/index.php?showforum=360


    Thank you.

  • cfoobs
    cfoobs

    Thanks Georgia. I'm already using a BD 2013 product and was just refering to how it seems to have the same habit that the 2012 product I was using had, but if you mean this is the second version this year then I'll be downloading it, so I'll check the link just incase.


    Other than a couple of other minor things like this though BD is great in my opinion. :)

  • Georgia
    Georgia ✭✭✭

    Hello,


    You're welcome to post any feedback regarding the new Bitdefender in this area of our forums:


    http://forum.bitdefender.com/index.php?showforum=360


    Have a great week ahead!

This discussion has been closed.

All Time Leaders

Categories

Defenders of the month