No Install

Hii,


Ive just download bitdefender 2013 plus.


But when i do double click on the installation icon, there is nothing happening.


Running as administrator is also the same story.


Can someone help me please?

Comments

  • Hi and welcome to the forum


    Kindly read this topic


    http://forum.bitdefender.com/index.php?showtopic=40982


    especially this point


    "On failed installations extract Bitdefender offline setup by right clicking on that. You may need some compression software for that. Locate and execute the file "installerpackage.exe". This will create new file having the name "installer.exe", locate it and execute it with Administrative rights and follow on-screen instructions while disconnect your system from internet.


    This method may help you in installing Bitdefender in the situation in which the system was already badly infected by viruses and Antivirus failed to install in a normal way and setup closes automatically during extraction."

  • It would also help if you can post the link where you downloaded the installer. Just to make sure. Do you also have a 32 bit or 64 bit OS? smile2.png

  • Georgia
    Georgia ✭✭✭
    Hii,

    Ive just download bitdefender 2013 plus.

    But when i do double click on the installation icon, there is nothing happening.

    Running as administrator is also the same story.

    Can someone help me please?

    Hey BrainKilla,

    Welcome to the Bitdefender forums.

    Is everything working properly now? The initial situation is still reproducing?

    Should you need any further assistance, please do not hesitate to contact us. Here are our direct contact details:

    http://www.bitdefender.com/en/Main/contactEmail

    Have a great day!