Bitdefender 2013 To 2014 Model

win465
win465
in Installation

Hello i have a question when the new bd 2014 comes out are the people that already have exciting bd 2013 able to upgrade to 2014 version for free?

Comments

  • werby3
    werby3
    edited June 2013

    Of course.


    But first, you have to uninstall exciting BD 2013 and then install exciting BD 2014.


    Regards!

  • win465
    win465
    Of course.


    But first, you have to uninstall exciting BD 2013 and then install exciting BD 2014.


    Regards!


    Will there be instructions on how to do it?

  • werby3
    werby3
    edited June 2013

    You have to uninstall BD 2013 using the proper tool, then use CCleaner (it's free) on Registry mode to clean the registry, restart and use BD 2014 (for same product e.g. AV, IS, TS) installer provided by BD.


    Regards!

  • win465
    win465
    You have to uninstall BD 2013 using the proper tool, then use CCleaner (it's free) to clean the registry, restart and use BD 2014 (for same product e.g. AV, IS, TS) installer provided by BD.


    Regards!


    Awesome thanks for the help.

  • columbo
    columbo ✭

    Hi win465 :)


    See if this post helps for your question #1 http://forum.bitdefender.com/index.php?s=&...st&p=188413


    werby3 answered your second question very well :)

  • win465
    win465
    Hi win465 :)


    See if this post helps for your question #1 http://forum.bitdefender.com/index.php?s=&...st&p=188413


    werby3 answered your second question very well :)


    Thanks columbo that helped a lot. ^_^

  • columbo
    columbo ✭
    edited June 2013

    You're welcome, glad you were helped :)

  • columbo
    columbo ✭

    Just a follow up thought. Bitdefender has done a better job with their uninstall tool lately, so you may only find 0-2 leftover registry keys to delete in CCleaner. I sometimes don't mention it (CCleaner), but it's a good call for a better clean up, just to be sure :)

  • win465
    win465

    Where are the links for the new BD2014?

  • columbo
    columbo ✭

    Hi win465 :)


    The links forBitdefender 2104 can be found here: http://forum.bitdefender.com/index.php?s=&...st&p=189416

  • win465
    win465
    Hi win465 :)


    The links forBitdefender 2104 can be found here: http://forum.bitdefender.com/index.php?s=&...st&p=189416


    Those links just take you to where you can buy the new version. I want to upgrade from the 2013 version to the 2014 version for free.

  • Nedim
    Nedim
    Those links just take you to where you can buy the new version. I want to upgrade from the 2013 version to the 2014 version for free.


    http://www.bitdefender.com/Downloads/

  • columbo
    columbo ✭
    edited June 2013

    Thank you, Nedim, which is also at the start of this thread: http://forum.bitdefender.com/index.php?s=&...st&p=189403


    edit: sp.

  • Nedim
    Nedim
    Thank you, Nedim, which is also at the start of this thread: http://forum.bitdefender.com/index.php?s=&...st&p=189403


    edit: sp.


    Yes you're right.Thanks.Haven't seen it.Somebody should make it official.Users are confused.

  • columbo
    columbo ✭
    edited June 2013
    Yes you're right.Thanks.Haven't seen it.Somebody should make it official.Users are confused.


    I agree. I was hoping when Christian closed some of the threads, he would have edited, or posted or something in the thread name, to make it more obvious and less confusing.

  • win465
    win465
    I agree, I was hoping when Christian closed some of the threads, he would have edited, or posted or something about the thread, or name, to make it more obvious and less confusing.


    The way you said worked. Going to the download page and then downloading the 2014 version then it installed and now it says i have 345 days left for bd 2014. So going to the download page actually worked.

  • Herr
    Herr

    Please help


    I`ve downl the installer from the link provided.


    I have used the bitdefender uninstall tool to uninstall my BIS 2013. After the tool I`ve used CCleaner to clean my registry.


    Now my problem is that when I try to install BIS 2014 it says there isn`t an internet connection. My internet is working fine but I am unable to run the installer.

  • win465
    win465
    Please help


    I`ve downl the installer from the link provided.


    I have used the bitdefender uninstall tool to uninstall my BIS 2013. After the tool I`ve used CCleaner to clean my registry.


    Now my problem is that when I try to install BIS 2014 it says there isn`t an internet connection. My internet is working fine but I am unable to run the installer.


    Sorry i wish i new how to help.

  • columbo
    columbo ✭
    The way you said worked. Going to the download page and then downloading the 2014 version then it installed and now it says i have 345 days left for bd 2014. So going to the download page actually worked.


    Super, glad it all worked out for you, and that your up and running, thanks for that feedback :)

  • win465
    win465
    Super, glad it all worked out for you, and that your up and running, thanks for that feedback :)


    Did you do it as well like my method columbo?

  • columbo
    columbo ✭

    I uninstalled the 2013 version, used the 2013 uninstall tool, ran CCleaner, then downloaded and installed as you did :)

  • win465
    win465
    I uninstalled the 2013 version, used the 2013 uninstall tool, ran CCleaner, then downloaded and installed as you did :)


    Nice

  • win465
    win465
    I uninstalled the 2013 version, used the 2013 uninstall tool, ran CCleaner, then downloaded and installed as you did :)


    Also i am doing a full system scan now but it has been stuck on 59% for the last 20min i don't know if that is normal?

  • columbo
    columbo ✭
    Please help


    I`ve downl the installer from the link provided.


    I have used the bitdefender uninstall tool to uninstall my BIS 2013. After the tool I`ve used CCleaner to clean my registry.


    Now my problem is that when I try to install BIS 2014 it says there isn`t an internet connection. My internet is working fine but I am unable to run the installer.


    Hi Herr :)


    It sounds like you did all the steps I do...maybe try running the uninstall tool again, restart your PC, run CCleaner again, looking for any leftover BD reg. keys, and delete the other installer. Run CCleaner in cleaner (sweep) mode, and re-download the installer and try it again. Right click the installer and run as admin. Maybe something was corrupted.

  • coolcool1227
    coolcool1227 ✭✭✭
    Please help


    I`ve downl the installer from the link provided.


    I have used the bitdefender uninstall tool to uninstall my BIS 2013. After the tool I`ve used CCleaner to clean my registry.


    Now my problem is that when I try to install BIS 2014 it says there isn`t an internet connection. My internet is working fine but I am unable to run the installer.


    Hi


    Do as Columbo said, if it won't works then try this


    1) Download the offline installation setup from here


    http://download.bitdefender.com/windows/de...r_is_17_32b.exe


    or


    http://download.bitdefender.com/windows/de...r_is_17_64b.exe


    2) Disconnect your system from internet and then try to install Bitdefender with offline installer.


    3) It this also fails, then try this "On failed installations extract Bitdefender offline setup by right clicking on that. You may need some compression software for that. Locate and execute the file "installerpackage.exe". This will create new file having the name "installer.exe", locate it and execute it with Administrative rights and follow on-screen instructions.


    For thorough uninstalling, read this topic


    http://forum.bitdefender.com/index.php?showtopic=40982


    This method may help you in installing Bitdefender in the situation in which the system was already badly infected by viruses and Antivirus failed to install in a normal way and setup closes automatically during extraction."

  • Rin2
    Rin2

    I need bitdefender 2014 antivirus offline kit.


    Please post.

  • coolcool1227
    coolcool1227 ✭✭✭
    I need bitdefender 2014 antivirus offline kit.


    Please post.


    Check this topic


    http://forum.bitdefender.com/index.php?showtopic=46258

  • blackdog
    blackdog

    I'm not advising anyone else to do this, or going against any of the advice given, but I simply ran the installer for 2014, and it automatically uninstalled 2013, requested a reboot, and 2014 then installed. Have had no problems since. Is it essential to use the BD uninstaller and CCleaner? Are there any potential issues with the method I used?


    Incidentally, sorry of this is a stupid question, but why are they simply calling it 'Bitdefender' and not 'Bitdefender 2014'? That's OK now, but what happens when 2015 comes out? How would users be able to differentiate between versions?

  • columbo
    columbo ✭
    ...................


    ...................


    Incidentally, sorry of this is a stupid question, but why are they simply calling it 'Bitdefender' and not 'Bitdefender 2014'? That's OK now, but what happens when 2015 comes out? How would users be able to differentiate between versions?


    Not stupid, unless I too am stupid...lol, which in some cases, I wonder about me ^_^ I thought about that when the web page showed, "New Edition" and I too am wondering (if) when they will show a better identifier version with it.

  • Georgia
    Georgia ✭✭✭
    edited August 2013

    Hello Black Dog & columbo


    For marketing purposes, from now on we will not define the new product as Bitdefender 201x, but simply Bitdefender.


    To differences will apply to:


    - build version (e.g. 17.15.0.682)


    - interface (GUI)


    - the download link for online installer will always point to the latest Bitdefender version


    If we decide to make any changes we will post a public announcement.


    As the new Bitdefender is already available, we recommend our customers to follow the guideline from this thread to upgrade for free to the latest product:


    http://forum.bitdefender.com/index.php?act...f=366&id=58


    This topic is now closed.

This discussion has been closed.

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