Can Not Install(not Supported 16 Bit Program)

headnick23
headnick23
in Installation

Hi,


I downloaded Bitdefender Internet-Security 2013 from bitdefender.de, when I start bitdefender_isecurity.exe windows says "Not supported 16 bit program".


Before I had "Norton Internet Security 2013" installed, but removed it using the noton uninstall tool.


Any suggestions!?


My system:


Windows 7 Professional


Service Pack 1


64 bit


thanks and regards,


Stefan Hedenigg

Comments

  • doncht
    doncht

    Did you wrote 16bit? That's odd. Can you also post the link where you downloaded the installer? smile2.png

  • Georgia
    Georgia ✭✭✭
    Hi,


    I downloaded Bitdefender Internet-Security 2013 from bitdefender.de, when I start bitdefender_isecurity.exe windows says "Not supported 16 bit program".


    Before I had "Norton Internet Security 2013" installed, but removed it using the noton uninstall tool.


    Any suggestions!?


    My system:


    Windows 7 Professional


    Service Pack 1


    64 bit


    thanks and regards,


    Stefan Hedenigg


    Hello,


    A quick solution for the encountered issue is to upgrade to The New Bitdefender. The upgrade is absolutely free of charge and due to the many improvements brought to this lineup any issues you may have encountered with your current product are now solved.


    In order to upgrade to the new version please follow the steps below:


    http://forum.bitdefender.com/index.php?act...f=366&id=58


    From now on, post in this area of the forum in case you encounter further issues after the upgrade:


    http://forum.bitdefender.com/index.php?showforum=360


    Thank you.

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