Renews - Another Version - Getting Very Old!

vpnavy
vpnavy
in Installation

1st - sorry if I posted this on the wrong forum.


2nd - been using (happily) for a year.


3rd - original upgraded from normal package to Internet package.


4th - kept getting 28 days to go message so paid for renewal.


5th - instructions said to install and provided link to .exe.


6th - PROBLEM STARTED!


7th - finally got through upgrade but now keep getting the following message at boot


"Another version of bitdefender was found..........yes or no" I tried YES but it gets a DLL error - so, I say NO now to finish booting.


8th - it is getting very old getting that message at every boot.


Can anyone help me out here? I love the product and would hate to uninstall and move to another product but I can't take the message any longer! :)

Comments

  • vpnavy
    vpnavy

    I tried it again (uninstall - reinstall) and the error I get is: CERTUTIL.EXE The Program Can't Start Because SMIME3.DLL IS MISSING FROM YOUR COMPUTER. TRY REINSTALLING THE PROGRAM TO FIX THE PROBLEM.

  • vpnavy
    vpnavy

    OK - found Bitdefender's "uninstall utility." Ran it - reinstalled - no more messages at boot time. Life is good again.

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