Why Bitdefender Is Like Emmenthal Cheese?

Answer: It's full of holes. It catches some junk mail but lets a lot through and appears to be ineffective even at the most aggressive setting. I've raised a support ticket about this, run the suggested test to check the Spam module is working (!) and, as requested, sent multiple examples of the junk mail I'm getting. The result - two emails from BIS telling me I haven't replied and the ticket will be closed down unless I do. I've done everything asked of me yet I'm being told I haven't. Really losing any faith in Bitdefender a company.


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