Hotmail (outlook.comcan't Access ) Website To Log In And Read My Emails After Installing Bis

spsssw
spsssw
edited August 2013 in General

Hi all


I have just bought 3PCs-1YR license installed the latest Internet Security 2014.


Now I am having problem logging in to my hotmail account


I used the link here


https://www.outlook.com/owa‎


This has always been working OK till I installed BIS2014.


Here is what I tried to get things working:


1- I turned off my PC; then


2- restarted my modem and router; then


3- powered on my PC; then


4- cleared cookies and all browsing history (basically every cleaning options) in the latest Opera 15; then


5- off BIS firewall; then


6- https://www.outlook.com/owa‎ >> the page doesn't even load at all; then


7- installed latest firefox 23; then


8- https://www.outlook.com/owa‎ >> the page doesn't even load at all AGAIN; then


9- gave up; then


10- this forum


11- may be you can help me


I'm running Windows 8 x64 with all the latest updates installed


BIS is fully updated as of today


No other anti-virus software


Both Opera and FireFox has totally no add-ons and extensions except latest Flash Player and Java


I have never changed any settings in BIS


Every other website works fine


ONLY HOTMAIL DOESN'T WORK


...


I need to access my hotmail account asap


Help pls

Comments

  • antikythera
    antikythera ✭

    Try this link:


    http://www.mail.live.com/


    if that doesn't work it may be one of the bitdefender plugins needs configuring to allow access. I can access outlook.com with the link but it doesn't have all the browser plugins FF and Chrome do.

  • spsssw
    spsssw

    Hi


    the link doesn't work too

  • antikythera
    antikythera ✭

    my post should have read with IE9 I can access outlook.com with the link but it doesn't have all the browser plugins FF and Chrome do.


    not sure what happened there :wacko:


    anyhow see if there are any filters in the browser plugins for FF and Chrome that are configurable to add an exception.

  • Pushkar112
    Pushkar112 ✭

    just repair current BD Installation

  • antikythera
    antikythera ✭

    also, I just tried it in Bitdefender Safepay after paying some bills off. Outlook.com worked fine in that browser environment.

  • spsssw
    spsssw

    Thanks all for reply


    I have tried these additional steps:


    - remove BIS2014 using "The New Bitdefender Uninstaller" removal tool. And yes everything about BIS was completely removed.


    - without BIS2014, I tried to access hotmail website AND IT WORKED! YAY! (delighted for a moment)


    - then, I reinstalled BIS2014 (all settings are at their defaults)


    - I COULDN'T ACCESS HOTMAIL WEBSITE after installing BIS2014


    then I had this not-so-cool idea of reformatting


    - I reinstalled windows 8 pro x64, everything was wiped clean


    - then I did a hard reset (and did a firmware update) on my router and restart the modem too


    - updated windows 8


    - then on a clean new and updated windows 8, I installed Opera 15


    - then I installed BIS2014


    - I STILL CAN'T ACCESS MY HOTMAIL WEBSITE


    As of now, I have to leave my PC without BIS2014 so that I can access Hotmail account


    Any help~?

  • spsssw
    spsssw

    UPDATE:


    I can use outlook 2013 to access my hotmail acccount without problem!


    Somehow browsers just won't work with hotmail website on my PC with BIS2014


    Everything else is fine and good. Is BIS blocking hotmail website?


    Strange

  • Nesivos
    Nesivos ✭
    Hi all


    I have just bought 3PCs-1YR license installed the latest Internet Security 2014.


    Now I am having problem logging in to my hotmail account


    I used the link here


    https://www.outlook.com/owa‎


    This has always been working OK till I installed BIS2014.


    Here is what I tried to get things working:


    1- I turned off my PC; then


    2- restarted my modem and router; then


    3- powered on my PC; then


    4- cleared cookies and all browsing history (basically every cleaning options) in the latest Opera 15; then


    5- off BIS firewall; then


    6- https://www.outlook.com/owa‎ >> the page doesn't even load at all; then


    7- installed latest firefox 23; then


    8- https://www.outlook.com/owa‎ >> the page doesn't even load at all AGAIN; then


    9- gave up; then


    10- this forum


    11- may be you can help me


    I'm running Windows 8 x64 with all the latest updates installed


    BIS is fully updated as of today


    No other anti-virus software


    Both Opera and FireFox has totally no add-ons and extensions except latest Flash Player and Java


    I have never changed any settings in BIS


    Every other website works fine


    ONLY HOTMAIL DOESN'T WORK


    ...


    I need to access my hotmail account asap


    Help pls


    I along with many others strongly suggest you remove Java. No good can come from it. Note: The Java add-on is not the same as Java programming software.


    In fact Flash is even questionable from a security point of view, though it is not nearly as malware prone as Java.


    This is from last Jan and Firefox is obviously now allowing it again at least until the next major Java exploit.


    Following active exploits, Mozilla adds all recent versions of Java to its Firefox add-on blocklist


    This is from one year ago but nothing has changed with regard to why people should not use the Java add-on


    How to turn off Java on your browser - and why you should do it now

  • Georgia
    Georgia ✭✭✭

    @ ssjimmy


    Both are secured websites and may not support SSL scanning. Did you try these steps?


    - open the main Bitdefender interface and go to Settings (upper right corner)


    - from there click on Privacy Control


    - select the Antiphising tab


    - switch to OFF the option Scan SSL


    - close the Bitdefender interface and check if the issue persists


    I am here for your should you require further assistance.


    Have a lovely day!

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