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Lost Password

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ahmad.nasser
ahmad.nasser
in Wallet

I lost my Bitdefender Wallet password and cant find a way to reset the password.


Is there a way i can reset the password? or at least delete the old wallet make a new one?

Comments

  • camarie
    camarie Principal Software Developer BD Staff
    Options
    I lost my Bitdefender Wallet password and cant find a way to reset the password.


    Is there a way i can reset the password? or at least delete the old wallet make a new one?


    Password cannot be reset - the wallet database encryption would be compromised otherwise. You can create a new database from the advanced settings, AFAIK.


    Cristian

  • ahmad.nasser
    ahmad.nasser
    Options
    Password cannot be reset - the wallet database encryption would be compromised otherwise. You can create a new database from the advanced settings, AFAIK.


    Cristian


    How do i create a new database? I cant find an option to do that sort of thing.


    Thanks.

  • dbrisendine
    dbrisendine ✭✭
    Options
    How do i create a new database? I cant find an option to do that sort of thing.


    Thanks.


    On main GUI, click on Manage in the Wallet box.


    post-69749-1373073549_thumb.png

  • ahmad.nasser
    ahmad.nasser
    Options
    On main GUI, click on Manage in the Wallet box.


    post-69749-1373073549_thumb.png


    Unfortunately, it still asks me to enter my password when i try to use that option.

  • Georgia
    Georgia ✭✭✭
    Options

    Hello,


    You will find an answer to this question in this thread:


    http://forum.bitdefender.com/index.php?sho...st&p=196334


    Thank you.

This discussion has been closed.

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