To all,
Earlier this week, I started receiving an error message on my machine when I log-on.
NT_Kernel error 1256
KMODE_EXCEPTION_NOT_HANDLED.
I've seen posts on here before about how to fix it but i'm struggling.
Along with this error message, I too have two icons on my desktop 'Help and Support' and 'Windows Update'
Both of these are links to websites, and I cannot delete these.
I have run Hijack this in the past few days, and removed all things that looked dodgy.
I have run Ccleaner this morning, but now it seems that I cannot now run Hijack This to post my log!
The best I can do is a screenshot of the software before I have to close it due to an error... (attached)
Please help - How do I get rid of this message. I'm very worried that the machine will collapse completely, it's not even mine!!
Many thanks,
Rachael
