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Flash Video Dont Stop Loading Even With Closed Browser

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jonny5
jonny5
in General

Hello,


Im using Bitdefender Total Security. Everything works fine, exept the really annoying bug, that flash videos keep loading even when I close my browser and it is using all my bandwidth. The only thing I can do is to restart my computer. Before I installed Bitdefender I was using Norton, where the bug didnt exist.


What I read about that bug is, that it is well known, but Bitdefender does nothing to fix this. Regarding threads i read are these:


http://forum.bitdefender.com/index.php?showtopic=40908


http://forum.bitdefender.com/index.php?showtopic=40768


http://forum.bitdefender.com/index.php?showtopic=42438


As we can see, some of these threads are dated with 2012.


Is there any chance of fixing this bug?


Greeting,


Jonny

Comments

  • jonny5
    jonny5
    edited April 2014
    Options

    thanks for your reply!


    Wont fix it. Tried it and didnt work for me. I use the latest version and even completely reinstalled my computer (formated hdd, reinstalled windows, latest driver, latest programs). There is no change. Bug exist nevertheless. And I think it is no good sign, that there is no technical support here in this topic. Im very disappointed.

  • Rohugh
    Rohugh ✭✭
    Options
    Wont fix it. Tried it and didnt work for me. I use the latest version and even completely reinstalled my computer (formated hdd, reinstalled windows, latest driver, latest programs). There is no change. Bug exist nevertheless. And I think it is no good sign, that there is no technical support here in this topic. Im very disappointed.


    Hello jonny5,


    For problems like this you need to contact Bitdefender via email or one of the other contact methods -


    http://www.bitdefender.com/support/consumer.html


    http://www.bitdefender.com/en/Main/contactEmail


    They will raise a support ticket and hopefully sort it out, simple things can be dealt with on the forums but they will need more information from you.

  • cohbraz
    cohbraz ✭
    Options

    Hi Jonny5!


    Yes, this is a very old issue with Bitdefender, but there is a fix for it.


    Please go to this link: http://forum.bitdefender.com/index.php?sho...st&p=181119


    That should do it.

  • jonny5
    jonny5
    Options

    thanks for your replies! :)


    thanks cohbraz for the hint! So, am I right in the believe, that there is no official bugfix by bitdefender althought that bug exist for such a long time? this is very distressing.


    but I will try the workaround.


    greetings!

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