Update Failure.

My 2014 Total Security has stopped downloading the virus defs flagging up an error fault 1007.


my PC win 7 is flagging up that the anti spyware and antivirus is out of date. not a happy PC.


This never happened with previous versions.


I have sent two reports to bit defender with NO reply,


Is their a general problem, have uninstalled and re installed same problem,


I have grave doubts as to the security of my PC.


Any advice would be appreciated.

Comments

  • My 2014 Total Security has stopped downloading the virus defs flagging up an error fault 1007.


    my PC win 7 is flagging up that the anti spyware and antivirus is out of date. not a happy PC.


    This never happened with previous versions.


    I have sent two reports to bit defender with NO reply,


    Is their a general problem, have uninstalled and re installed same problem,


    I have grave doubts as to the security of my PC.


    Any advice would be appreciated.


    Have sorted the problem, with NO help from Bitdefender three times i sent them data not even an acknowledgment. Just in case this may help others.


    I did a disk check on my C drive and this came up on screen it was very fast but the gist of it was.(Recovering orphan file Emalware.477), since then No problems bitdefender works a treat.


    Besides the fact that the new bitdefender seems to take a long time to download, and slows down my PC, the previous version never did.

  • Georgia
    Georgia ✭✭✭

    Thank you for sharing your resolution which may help others facing the same issue to solve it.


    I declare this topic closed.

This discussion has been closed.