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Bitdefender Internet Security Installer Keeps Windows 8.1 Firewall On!

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x0shrlk
x0shrlk
edited April 2014 in Installation

I just installed Bitdefender Internet Security from about 2 hours


I used online installer of bitdefender internet security and through installation it disabled windows defender but left windows 8.1 firewall on


I thought it will be disabled during installation or through first configuration of bitdefender but after installing is finished, the windows 8.1 firewall still running with bitdefender IS firewall together


Is this normal!!!!!!!


should I disable it manually or it's normal for both to run together !!!?


note : Iam using a fresh installation of windows 8.1 (updated to latest update) and bitdefender is second program to install


I updated bitdefender IS and it asked for restart and every thing looks fine with both firewalls running till now


this is picture from Action Center


4sb79j.jpg


PLEASE Technical Support advice me and thanks


Comments

  • AdrianHa
    AdrianHa
    Options

    The Windows Firewall should be OFF.


    Sometimes the Action Center miss reports the true status.


    You could try running "Repair" for Bitdefender, or, just manually shut down the Windows Firewall .

  • x0shrlk
    x0shrlk
    Options
    The Windows Firewall should be OFF.


    Sometimes the Action Center miss reports the true status.


    You could try running "Repair" for Bitdefender, or, just manually shut down the Windows Firewall .


    Thank You I tried as you said to repair bitdefender from programs and feature in control panel


    Although it downloaded the package again !!! but solved the issue and now only bitdefender firewall running



    NOW I GOT THIS ISSUE !!!!!


    Internet Speed Still Occupied When Streaming A Video And Closing The Browser!!!!


    http://forum.bitdefender.com/index.php?showtopic=53540


    technical support please help!!!!

  • x0shrlk
    x0shrlk
    Options
    Disable it. It's redundant. And ir could confuse your system when you add/delete firewall rules. smile2.png


    Thank you I repaired it and it looks solved the issue but I got another one :wacko: as mentioned above

  • Georgia
    Georgia ✭✭✭
    Options

    Hello sherl0ok and welcome to the Bitdefender forums.


    Please read our response here: http://forum.bitdefender.com/index.php?sho...st&p=214809

This discussion has been closed.

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