Bitdefender Not Detecting A Trojan Virus.
I do daily system scans for my computer and every once in a while I check in on the scan to see how it's doing (if it's found any suspicious/infected items) and yesterday evening I noticed a file I've never seen it scan before. It was called VirtMem and because I didn't recognize it, I looked it up in a simple Google search to make sure it wasn't anything harmful, and I'm happy I did that. I found out that it's a trojan virus, and that many members had a similar problem with it, however only one of those members received an answer from one of the tech support people, none of the others who also posted on that topic stating they had the same issue. The topic was from two or three years ago, if I recall correctly and still nothing. So I did what that technical support member advised the asker to do and disabled System Restore for Windows and ran another scan, this time monitoring it. The same thing occurred, it scanned the VirtMem file and did nothing about it. I payed enough for this virus protector and MalwareBytes for premium editions and yet I still am having issues. If this isn't fixed I'll have to cancel my account and buy a different service.