Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Virus Shield Not Switching On

Options

Bitdefender shows my system is not protected. The virus shield do not want to switch on

Comments

  • dch48
    Options
    Bitdefender shows my system is not protected. The virus shield do not want to switch on
    Make sure some other AV product such as MSE or Defender in Win 8 is not active. If there are no other products installed or active, then I would uninstall Bitdefender and then reinstall it.
  • graciliano
    edited August 2014
    Options
    Bitdefender shows my system is not protected. The virus shield do not want to switch on


    There may be more than one reason for this. Usually Bitdefender Antivirus Free Edition would give a message when there is a problem. Some I can recall quickly are:

    As a general rule: If the program seems to behave abnormally, try repairing it first. I cannot think of anything else at this moment but hopefully this information will help you.


    Good luck!


    --graciliano