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Sandbox Causes System Shutdown And Start-up Problems

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ranger
ranger ✭✭
in Web protection

Hello,


I'm currently using Bitdefender Internet Security 2015 (build 18.17.0.1227) with Windows 8.1 64-bit. Every time that Bitdefender's sandbox feature is used with Google Chrome, several problems arise:


- The computer becomes incapable of shutting down properly


- I cannot log out of the current user while the computer remains powered


- The task manager becomes unresponsive while the computer remains powered


- If the computer is turned off by holding the power button long enough, it requires much, much longer than normal to start-up again


The problems are always resolved after the computer has restarted, but this has been happening over the course of many different builds of Bitdefender and Google Chrome. Is this a known problem, perhaps with a known solution? Or should I contact support? Thanks for any help.


-ranger

Comments

  • damianr
    damianr
    Options

    Hi Ranger, have you tried Firefox and see if it behaves the same? By the way, what version of Chrome browser do you have installed here? I'd hate to ask the obvious but do you also have other security software installed here? 1.gif

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