Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Uninstall Failing - Pcsftool.exe

Options

I'm trying to uninstall and I'm asked to allow PcSfTool.exe through the firewall. I don't and the uninstall ends up in a loop. I searched that file can't find reference to is as belonging to Bitdefender.


Thanks,


Cane

Comments

  • I'm trying to uninstall and I'm asked to allow PcSfTool.exe through the firewall. I don't and the uninstall ends up in a loop. I searched that file can't find reference to is as belonging to Bitdefender.


    Thanks,


    Cane


    There is a link to the uninstall tool for Bitdefender in a post pinned at the top of this forum. It has to work properly B)


    Notes:


    1. I have not uninstalled my Bitdefender Free Edition nor have plans to do so.


    2. I searched but did not find any file named PcSfTool.exe in my computer; I have no idea what it may be...

  • There is a link to the uninstall tool for Bitdefender in a post pinned at the top of this forum. It has to work properly B)


    Notes:


    1. I have not uninstalled my Bitdefender Free Edition nor have plans to do so.


    2. I searched but did not find any file named PcSfTool.exe in my computer; I have no idea what it may be...


    Thanks! I should have said I am using the uninstall tool.


    Cane

  • Rohugh
    Options

    Hiya,


    If you are using the uninstall tool as linked by Christian at the top of the forum it will be safe to allow PcSfTool.exe through to do its job.

  • I'm trying to uninstall and I'm asked to allow PcSfTool.exe through the firewall. I don't and the uninstall ends up in a loop.


    Exactly the same is happening to me: this uninstall tool seems to be looping indefinitely. Can somebody please explain to me how I am supposed to get rid of this behavior + bitdefender ? Is this file working or isn't it ? What is happening ?

  • columbo
    Options

    Yes, allow it through the firewall. See if this helps: http://forum.bitdefender.com/index.php?s=&...st&p=212332

  • SkweeKeeKleen
    edited December 2014
    Options
    Yes, allow it through the firewall. See if this helps: http://forum.bitdefender.com/index.php?s=&...st&p=212332


    I found pcsftool.exe twice in the Windows Defender, also twice checked. Do I uncheck these or leave it like it is ? I am not really clear on this.


    post-184779-1419538890_thumb.jpg


    Dutch-language version, BTW.

  • pompste
    edited December 2014
    Options

    You could also use REVOUNINSTALLER to uninstall it. Great free program that does a real thorough job of eliminating all traces of any program.


    I recently used Revouninstaller to uninstall Avast free AV. I was amazed how much Avast left over traces it found and eliminated.