Problems Accessing Websites With Firefox

techman
techman
edited January 2015 in Firewall

I have TS 2015 installed. I'm using Firefox and was able to access websites just fine. Then, Firefox crashed. When I restarted it, it updated to version 35.0.1 and I wasn't able to access any website. I went into the Firewall and disabled it completely. Then, I was able to access websites on Firefox again. How do I get the Firewall to allow Firefox access? Yes, I have verified that Firefox was just listed as a rule.

Comments

  • columbo
    columbo ✭

    Hi, techman


    In the "Personal settings" icon at the top of the main BD UI, and in the General Settings, enable Paranoid Mode (blue check mark) restart your PC, and open FF and see if you get a outbound permission pop up.


    If you don't and you still can't get online, you could then in BD Firewall Settings, Reset rules (will reset all rules) keeping Paranoid Mode on and restart your PC. You will probably get around 15+ pop ups to allow (3rd party software) outbound connections, then try FF and see if you get a permission to allow (may be 2, including one for FF crash reports).


    Or, you could run a repair, in case BD needs to "re-associate itself" with FF, due to FF crash, and what may have happened in the background there.


    http://www.bitdefender.com/support/how-do-...ender-1155.html


    http://www.bitdefender.com/support/how-to-...-2015-1311.html


    Hopefully, one of these options helps get FF back up and surfing again :)


    Scott

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