Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Login Window Doesn't Open On Rtl Windows Os

Options

I've just installed the free edition on my Windows 7 Professional 32bit Hebrew user interface. When I try to login the screen doesn't open as the tray is on the left most side of the screen.


(There is no room for the window to open as it tries to open to the left of Bitdefender window - see attached)


I can't change the location of the main windows, but I do manage to login using the URL:https://my.bitdefender.com/oldmy/en_us/free/


How can I register the free product without access to the login popup from the main window?


post-190088-1429259572_thumb.png

Comments

  • lapka
    Options

    Apparently these problems due to the fact that the Hebrew spelling goes from right to left rather than vice versa as in the European languages. Bitdefender window in windows c European localization is in the lower right corner and registration opens another window to the left side. Most likely the developers have not considered the fact that there are languages ​​with writing the opposite European. In your case, there is no place to open an additional window, since there is no room left.


    Even if you are able to register BDF, you still can not get into quarantine, which you'll need to be sure.


    Alternatively, you can install the English edition of Windows, though I think that you are not satisfied.


    Hope that the developers will fix this situation is not necessary, they are 2 years do not take changes of this product. My advice to you: look for another antivirus with localization in Hebrew.