Please Help Me 5/26/15
Alright i got Bitdefender Internet Security 2015. Then decided i didn't like it so i wanted to switch back to Total Security 2014. I still had 32 days left before it expired. So when switching i foolishly hit the restart on my computer. Now i have no anti - virus.
I went to download it again but all i get is picture for couple secs with a uninstalled bar with 0 % and installed bar 50 % then this message appears '' The exception unknown software exception (oxc0000417) occurred in the application at location (0xda19fc5c)''.
Please help me fix this problem i created.
Comments
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Hello AmyLL,
I suggest you run the Uninstaller found here -
http://www.bitdefender.com/site/view/unins...sumer_paid.html
Restart your computer and then try the download again.
Ro.0 -
Hello AmyLL,
I suggest you run the Uninstaller found here -
http://www.bitdefender.com/site/view/unins...sumer_paid.html
Restart your computer and then try the download again.
Ro.
That solved the problem, thank you Ro!0 -
Good to know.
If you have any further problems, don't hesitate to post.
Ro.0