Invalid Keys

AvoTech
AvoTech
in Installation

I have 4 remaining sealed DVDs of Bitdefender Internet Security 2012.


I have been using these for clients over the last 10 months, however, Bitdefender have now decided to invalidate my keys so I cannot use £120 worth of software. These keys are brand new, from sealed boxes, two of which I've not opened yet, but the two I have won't activate because BITDEFENDER INVALIDATED THEM.


I expect them to reimburse me £120 as the product does not come with a expiry date and are therefore liable for this loss.

Comments

  • Rohugh
    Rohugh ✭✭

    Hello AvoTech,


    Have you contacted Customer Care , given them the details and discussed it with them?


    http://www.bitdefender.com/support/consumer/


    Ro.

  • Paul-Robert
    Paul-Robert

    Hi AvoTech,


    Please be informed that the issue has been sent to our Commercial Team via ticket: 2015100716380003.


    Since the correspondence will contain confidential information, the conversation will be handled exclusively by e-mail.


    I will proceed in closing the topic.

This discussion has been closed.

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