Wifi Conflict

Thank you Niels. There are no untrusted network on the list. only one network appears and it is trusted. The pc does not see any network despite the fact that I have entered the network name and the wep code etc. Oh là là

Sorry for not being clear. The network that is seem is the fix line. The pc does not see any other network. Do I have to enter a number or something in that "zone" ?

Thanx

Dear albo,

Yes. First do this press the windows button together with r now type cmd press enter. Now type:

ipconfig /all press enter. Write down the ip-address that you will find under wireless connection because that you are going to need to allow it in zones section of BitDefender firewall.Press on the add button select computer and enter the ip-address that you wrote down select trusted press on ok.

Best regards

Niels

No success....It creates a new ethernet pass. I guess it should create something related to the wifi card. And the wifi still does not see the network (no network available). Anything else to try ?

Thanks so much

Dear albo,

Ok select the option browse local network and trust it press on ok. Normally BitDefender should detect your wireless network. Can you please go also to the activity tab and expand each section by pressing on the +-icon see if nothing is blocked. Please press on export snapshot the file will be save and post the output or attach the report to your next post.

Best regards

Niels

No network is seen by the pc...See report, maybe there is something to do on the panel.

Thanks

Dear albo,

Please try this right click on the icon of your wireless internet connection press on repair. If that doesn't work press the windows button together with r now type devmgmt.msc press enter. Expand the networkadaptors section and right click on your wireless network card and choose disable reboot your pc. Now do the same but select enable. Try also to reinstall your wireless software access point software this is normally supplied together with your wireless card.

Best regards

Niels

Hello again,

I have tried every piece of what you said wiht no success. The pc can see the network but unable to enter into it even after entering the wep key numerous times..... What shall I do ? desinstall bd and reinstall it ?

Thanx a lot

Dear albo,

Try to uninstall BitDefender by using this tool.But first right click on the red BitDefender icon near the system clock and press on exit. Reboot your computer when asked. Install BitDefender again.

Best regards

Niels

dear Niels, it is not working better after this. The pc does see the network but cannot enter it despite many attempts to reenter the wep code. how strange. the wifi card does work properly (no conflict) and bd does not bloc anything particularly. what shall i do ?

Thanx