Forgot My Bitdefender Password To Change General Settings

Hi, Support BitDefender..


I have a problem..


I Forgot My Bitdefender Password To Change General Settings..


How should I do, to Reset the Password?


This is the screenshot >> https://drive.google.com/file/d/0B3VkPkwpGB...iew?usp=sharing


And I want to give information that the Defender Support has been damaged or error..


actually I have send this post to Support (http://www.bitdefender.com/support) but still now worked (ERROR)..


and this is the screenshot of the Error pages when I want to view my support Tickets >> https://drive.google.com/file/d/0B3VkPkwpGB...iew?usp=sharing


Thank you very much for your help..


-Dedes-

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