Firewall Blocking Printer And Network Drive Access

grovers
grovers
edited January 2016 in Protection

I use the Bitdefender total security 2016 and discovered that I could not print from my laptop or access my network drives...


I use Bitdefender in combination with Windows 8.1


I figured out that disabling the Firewall Rules solves the problem but cannot find anything in the rules that blocks the access...


Any suggestions (I have the adapter on No Stealth etc.) ??

Comments

  • Georgia
    Georgia ✭✭✭

    Hi and welcome, Grovers.


    A quick fix for the encountered issue is available in the kb article below:


    http://www.bitdefender.com/support/how-to-...ng%29-1466.html


    Let us know how is everything going.

  • grovers
    grovers
    edited January 2016
    Hi and welcome, Grovers.


    A quick fix for the encountered issue is available in the kb article below:


    http://www.bitdefender.com/support/how-to-...ng%29-1466.html


    Let us know how is everything going.


    Hi Georgia,


    thanks for the responds but when I try to "click" the link there pops-up a new window in which I should first select the product but I can't click anywhere in the fields...


    If I do a search for "my-wireless-printer-is-not-working" I find the right article in the search results but when I click on that link I get the same pop-up.


    So I'm stuck... See attachement.


    regards,


    Grovers

    post-198630-1452937498_thumb.jpg

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