Search Advisor + Google Chrome = Not Working

Hi There,

I'm looking for an antivirus solution and Bitdefender came to mind since I used the free version in the past. Needed some more so I decided to go for Anti-virus plus 2016. Installed the 30 day trail since yesterday.

There's however one thing that frustrates me, the Search Advisor doesn't seem to work in Google Chrome (I use version 44 and use the Google website to search). The first run, everything went well nice green icons. A few search actions later, the 'scan result' keeps 'loading'. A few search actions later, no loading/OK icon is showed whatsoever. Reboot doesn't work. I don't see any hints that Search Advisor is running since I now don't see any icon.

In incognito mode however, it semi works, but icon keeps 'loading'. Very very strange! I'm not running any (non-default) plugins in the browser. It's a fresh install.

In Edge and Firefox everyting seems to work just fine... I uninstalled/reinstalled Google Chrome. I also installed the 30 day trial on another computer, but it has the exact same issues with Chrome.

Is this a known issue? It seems to me like a failing api/plugin for this particular browser/version.. Pretty sad since I don't want to switch browsers but I do want a fully functional antivirus suite.

I've also used the trial from Kaspersky, but that one keeps making requests on every webpage and injects his own javascript (they say it's a feature not a bug). So won't be using that either

Any solution please? By the way, I'm using Windows 10 64-bit with latest updates installed. Always keep my machines up-to-date.

Kind regards

Try following,

In the address balk, enter "chrome://flags/" (without quotes)

Search "Experimental QUIC protocol" (without quotes) and disable it

Chrome needs to be restarted for the changes to take effect.

Try following,

In the address balk, enter "chrome://flags/" (without quotes)

Search "Experimental QUIC protocol" (without quotes) and disable it

Chrome needs to be restarted for the changes to take effect.

This worked for me, disabling this made it work for Google results with Chrome again (it was already working for other search engines).

This is for the built-in search advisor, not the external Search Advisor extension available on the Chrome Web Store.

I was talking about the Chrome extension.

I started a separate thread, too, but no one has responded. Nor has Bitdefender tech support. I gave up and switched to another provider, anyhow, but thanks for the suggestion.

I just tried this with the Chrome extension on a Mac and noticed I couldn't see it working after disabling the "Experimental QUIC protocol" too.

Turns out the extension works only if you start to search directly from google.com, but not from Chrome's bar.

Seems like the extension needs to be updated/fixed or something.

Try following,

In the address balk, enter "chrome://flags/" (without quotes)

Search "Experimental QUIC protocol" (without quotes) and disable it

Chrome needs to be restarted for the changes to take effect.

This worked for me. Excellent. Thank you so much

Ryspredator:

Your advice worked for me and I thank you for coming up with the solution.