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Says License Expired - Website Not Loading

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babydaryl
babydaryl
in General talk

For the last two days it's saying that my license is expired... and then when I try to log into my account.. the bitdefender website is timing out..


Is there a major issue? or something that's going on, on my end?

Comments

  • pdragonfly
    pdragonfly
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    For the last two days it's saying that my license is expired... and then when I try to log into my account.. the bitdefender website is timing out..


    Is there a major issue? or something that's going on, on my end?


    I've had this issue going on three weeks. BD support and this forum have not been able to help.


    If you google the issue, BD is aware of it.


    I thought maybe their site was under attack, or everyone who owns a license is trying to get support!

  • Shadowsong
    Shadowsong
    Options

    Same issue here... the forums are loading fast... the homepage is ok, too but the https:// part is.... slow... really slow!

  • babydaryl
    babydaryl
    Options

    Which means it's something to do with the secure SSL or whatever licensing. It's a pain in the ###### for me because I can't even run a scan right now.... what's the point in paying for their product if you can't use it???


    If it doesn't fix in a week or so, I'm going to have to chargeback...

  • Shadowsong
    Shadowsong
    edited April 2008
    Options

    Did a Traceroute...


      8    33 ms    33 ms    36 ms  linx-gw1.peer1.net [195.66.224.156]
    9-14   *        *        *      TIMEOUT!!!!!!!!!!!!!!!!!!
      15  218 ms   216 ms   218 ms  VLAN12.FMT6509-2.maxim.net [66.40.24.74]


    hop 4 was my last ISP hop... replied with 9 ms.... probably not a SSL problem... :S


    Edit: Pretty uncool... i've installed Vista yesterday and i just wanted to get the serial key xD well... bad luck

  • babydaryl
    babydaryl
    Options
    Did a Traceroute...


      8    33 ms    33 ms    36 ms  linx-gw1.peer1.net [195.66.224.156]
    9-14   *        *        *      TIMEOUT!!!!!!!!!!!!!!!!!!
      15  218 ms   216 ms   218 ms  VLAN12.FMT6509-2.maxim.net [66.40.24.74]


    hop 4 was my last ISP hop... replied with 9 ms.... probably not a SSL problem... :S


    Edit: Pretty uncool... i've installed Vista yesterday and i just wanted to get the serial key xD well... bad luck


    Support told me to uninstall... Then reinstall...


    The only problem is.. it's not uninstalling.. it's trying to reach the server and failing.

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