My.bitdefender.com Banned My Ip Address?

I decided to try out BD Free and see how effective it was.

After installing it asked me to create an account and log in. I did, and now I can't access it.

"The owner of this website (my.bitdefender.com) has banned your IP address (x.x.x.x)"

I could access the site until moments after I confirmed my account via the email. This seems unusual.

Comments

  • Hello Terraja

    Is your service provider offering dynamic ips ? Are you using a VPN or Proxy ?

  • No to both, but the site now resolves correctly the day after removing the software. I had to manually scrub away BitDefender because the uninstaller wouldn't even run without accessing the banned site.

  • Please provide us with a screenshot of the error you are receiving.

  • I now have this problem, how was it resolved?

  • Hi Steve600r4,

    The ban should not take more than 30 minutes so you should be able to access the website now. If you are still encountering the same issue, please send us a screenshot of the pop-up you receive.