Intrusion Detection Always Return To Off

I'm having the same problem. Whenever I go click to turn on BitDefender's Intrusion Detection System, or Active Virus Control, it just switches back to off. It won't turn on.

Product: BitDefender 2015 Internet Security (Build 18.21.0.1497)

System: Windows 7 Ultimate (64-bit - Service Pack 1)

Hi,

If anyone else is still having this issue with Active Virus Control and Intrusion Detection System not keeping their settings after closing the Bitdefender interface, please attach to your reply the file avc.xml from:

C:\Program Files\Bitdefender\Bitdefender 2015\settings

Or send us an email at bitsy@bitdefender.com and attach the output of this Bitdefender diagnostic tool:

http://www.bitdefender.com/support/how-to-...t-log-1168.html

Thank you!

I have the exact same problem on a PC with Win 8.1 installed. I followed the link but did not see a diagnostic tool. Also, I cannot find the file avc.xml in the indicated directory... Please inform.... Thanks

Hello hemicharg3r.

Bitdefender support tool is here - http://www.bitdefender.com/diagnostic

Run it and follow the instructions in here.

Ro.

Hi,

If anyone else is still having this issue with Active Virus Control and Intrusion Detection System not keeping their settings after closing the Bitdefender interface, please attach to your reply the file avc.xml from:

C:\Program Files\Bitdefender\Bitdefender 2015\settings

Or send us an email at bitsy@bitdefender.com and attach the output of this Bitdefender diagnostic tool:

http://www.bitdefender.com/support/how-to-...t-log-1168.html

Thank you!

1. Windows 10 Build 10240 BDTS 2015 19.2.0.151 Intrusion Detecton resets to Permissive after a Windows restart. I submitted this infomation to BD Support

2. Windows 10 Build 10240 Windows Defender turns off when Intrusion Detection level is raised above Permissive. I submitted this information to BD Support. Note however that this second problem can be corrected by those using W10 Professional or Enterprise by using the Group Policy Editor to configure Windows Defender

Windows 10 Build 10525 - Insider Fast Track Ring current release

BDTS 2015 Build 19.2.0.151 Active Virus Control and Intrusion Detection not working on W10 Build 10525

I submitted this information to BD Support along with the output from the Support Tool

@junq

avc.xml is the Bitdefender file that holds the settings for Active Virus Control and Intrustion Detection System. After opening the one from your message I could that it's corrupt; this is why you are dealing with this issue.

To address the issue replace in Safe Mode the file avc from C:\Program Files\Bitdefender\Bitdefender 2015\settings with the avc.xml uploaded here:

https://www.sendspace.com/file/bpcxjv

Restart the computer normally and the issue will be resolved.

Hi calcu007,

Thank you for your message.

I see that your file is corrupt as well. Please apply the solution indicated here: http://forum.bitdefender.com/index.php?sho...st&p=238853

Or upgrade for free to Bitdefender 2016 provided that your operating system is Windows 7 or higher. The steps are explained in this article:

http://www.bitdefender.com/support/-1479.html

We are here for you should you require further assistance.

Active virus control AND Intrusion Detection keep turning off. No matter how many times I re-enter the settings, all the options turn off as soon as I close BD's main window !!

Hello, I came upon here because I have the same problem as jung and calcu007. As I see there's already a solution and it's the same for both of them but I still want to make sure if it will be the same goes for me too. Sorry for this inconvenience, I have like zero to none knowledge bout this.

Oh and am using Bitdefender 2016

Well, many thanks in advance - hope this topic is still up.

/applications/core/interface/file/attachment.php?id=14484" data-fileid="14484" rel="">avc.xml

If you have not opened a BD Customer Care (Trouble) Ticket (T/T) for their attention and action, as this is only a community forum for users, then you have not put your issue on their radar for attention.  I recommend that as I have done so and they appear genuine in finding remedies for us all. expect to give them time to research the issue(s).

PHILOSOPHICALLY SPEAKING:  MS moved to MS 10 with the intent to place their registered product community on an automatic installed footing with the latest patch baseline as they intend to keep pace with the latest versions to achieve a more desirable outcome. So by BD use of the Autopilot feature, BD is trying to operate harmoniously with that MS goal,I suspect.  Being able to move more judiciously with successive patch growth allows users and BD to see if the patches have the desired effect at the most granular level of the game, without inducing unforeseen (new) glitches. So the MS goal could be viewed as being disruptive of commercial best practice as corporate customers have long been more cautious about introducing code fixes into their production environments, to keep it from becoming chaotic. So don't discount the possibility that BD is working the OEM vendor side of the MS approach without telling its own customer base precisely how they are moving with new release software introduction into the deployed community across many MS O/S variants.  That has to be a profound technical challenge, IMO.

Thanks for sharing and the chance to share some "old graybeard" feedback.  B/rs,  -aj-.