Constant demands to restart system

Hello,

Please go to Events, click on the update at hand and restart the machine using the button there.

Let me know if the issue persists afterwards.

Hello,

This one restart should properly flag your updates status and stop the "nagging".

Hello,

Lower left side of the interface, it has a BELL for a icon.

Since upgrading to BD Total Security 2017 I have had this problem of regular prompts to restart. These are really annoying and they are not satisfied by shutting down my Windows 10 PC at the end of the day, then starting it up the following day. As soon as it starts up, I get another prompt.

The earlier suggested solution of  'Please go to Events, click on the update at hand and restart the machine using the button there' is really not satisfactory. This constant prompting is disruptive and I am not in a position to restart my system whenever it happens. The switch off and switch on process should be the equivalent of a restart - it is with every other piece of software that I use - and BD should be happy to wait until that has happened.

BD is advertised as working quietly in the background, but it is not.

Please treat this as a bug and resolve it - I have just renewed my subscription, but this is driving me mad and I am beginning to regret that decision.

I am also having this problem and almost on a daily basis. I did the Events and clicked on the update and restarted. This made the problem go away for a few days but it is back again. I agree with others that have posted. It is not acceptable to have to got to Events and restart using that method on even a weekly basis.

2016 version never had this problem and 2017 does STILL keeps asking for a system restart to replace system files.

Just did the update and all like above but still keeps poping up that it needs a restart. Its almost better to turn of the update because its getting very Irritating. And im still mildly talking.

Still happening here every week! Annoying to say the least. Thankfully I only upgraded one PC. Anybody know if I can uninstall and reinstall 2106 version?

On a single positive note, the new main screen is easier to navigate.

I am using BDIS on Windows 7 and Windows 8.1.

I'm with many other posters. This prompt is not well-behaved. and it doesn't seem that the folks who respond here actually understand what the options in question do in practice (as opposed, perhaps, to what is documented.)

There are multiple issues, some of which are clearly by design.

• 
  "Postpone Reboot" option does not prevent this prompt. All it does is prevent BD from immediately asking to reboot after an update that requires it is installed. When "Postpone Reboot" is enabled, DB does indeed postpone the needed reboot, but then sets about periodically reminding us about the need to reboot from that point onward. The product has acted like this since at least BDIS 2015, still does it in BDIS 2016. and judging from posts here, it is still the same in 2017 as well.
  
• 
  The popup window for the reboot prompt grabs focus, and the "Reboot Now" button on it has default focus, This means that if you are typing and hit space or enter as the window pops up, you immediately cause a reboot. This is positively awful behavior for a reboot prompt.
  

The nagging itself does not irritate me excessively. I'd prefer it didn't nag so often when I've explicitly chosen to defer a reboot, but by itself I wouldn't give it much thought. It's the combination of the regular, unavoidable nagging with the default focus. I have suffered loss of work and/or the interruption of on-line gaming three times in the last month because of this behavior. If you want it to pester us to reboot, that's fine, but there are other ways to nag for the reboot than with a focus-stealing window that defaults to "reboot" when you hit frequently-used keys.

Ideally, the prompt window should not steal focus. If it must, then the reboot button on it should not have focus. (If one must have default focus, it should be the "Later" button.) I would much prefer a Windows tray notification bubble, which has none of these issues.

As an antivirus product, I like yours better than many of the current alternatives on the market. However, I'm getting extremely tired of the disruption I experience due to this reboot nag behavior. I am also quite disappointed at what I see in regards to how user feedback for it has been handled on these forums for multiple years. If there's no indication from your developers / engineers (not Level 1 support staff) that it's going to improve, I'm not going to renew the product once my license lapses.

On 11/11/2016 at 7:11 PM, Sorin G. said:

Hello,

 

A small patch has been released to address such issues, that is the reason you are seeing the restart prompt.

Please run a update using the button on the main interface afterwards go to Notifications and click on the Restart Now button present on the Update Event.

Restart prompt still continues to show even after running the update and restarting.  Is there a fix coming for this? 

On 12/9/2016 at 5:28 PM, Bleb Nevus said:

Thanks.  The latest changelog wasn't posted at the time users were prompted to restart.

I usually post the changelog on the day of the release, however due to other more important tasks the changelog got delayed.

Hello,

Yes, it was a quick fix it does not change the build number.

Hello,

Please go to Central and download the Agent like you would for a fresh install and run it. It will refresh just the Agent install and not the whole product.

Afterwards you should no longer encounter this issue.