This blocks hidden files on Windows 10!Why?

madican
madican
in Bitdefender antivirus free edition


WTF?Are you kidding me?Why you'r antivirus blocks showing hidden files?This is annoying!Can you fix this ?

Comments

  • Sorin G.
    Sorin G. ✭


    Hello,


     


    What version of Bitdefender are you running on that machine ?


    Do you have any other security solutions installed on that machine ?


    What version (build) of Windows are you running ?

  • madican
    madican


    7 hours ago, Sorin G. said:



    Hello,


     


    What version of Bitdefender are you running on that machine ?


    Do you have any other security solutions installed on that machine ?


    What version (build) of Windows are you running ?



    I installed bitdefender free beta 1.0.3.9  on Windows 10 pro 64bit


    No have any other security solutions installed!


    This situation happened in windows 8.1, I already asked a question about it!I dont understand only me that this antivirus blocks show hidden folders?

  • Sorin G.
    Sorin G. ✭
    edited November 2016


    Hello,


     


    Those settings are handled by the Group Policy and not Bitdefender.


    Please contact our support at bitsy@bitdefender.com with the logs from the Bitdefender Support Tool to further investigate the cause of this.


    http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html


    EDIT : Please also provide them with the logs from the BDsys tool as there are known infections that damage this setting in order to protect themselves. Might be a remnant.


    http://www.bitdefender.com/support/total-security/-490.html

  • bobina
    bobina
    edited November 2016


    Hello madican,


    Same situation as yours but i can easily show/hide files. I think u have another problem not caused by Bitdefender

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