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Merging subscriptions


I just purchased a new subscription to extend the days of the current subscription.


When I try to use the activation code I get the message that a current subscription already exists, mobile security and total security.


If I would allow the merging, it says that the current subscriptions are merged, but I don't see the new subscription being added to it.

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Comments


  • UPDATE:


    Spoke with Bitdefender support, this appeared to be a conflict between mobile subscription and Windows subscription that the central platform had picked up.


    It has been resolved by merging the current subscriptions with the new subscription.