Bitdefender Internet 2008 Update Gets 404

When I attempt to update bitdefender internet 2008 I get 404 error. I changed servers like a previous post suggested. Same results. This comes after having to restore windows due to a bad vga driver. Then I uninstalled bi 2008 and reinstalled it same result. Anyone else having trouble getting to the servers?

Comments

  • I get the same thing. Changed nothing, just wanted to run the update because I haven't noticed the little pop-up window in the right lower corner of my screen.


    Chuck

  • Getting same thing here as well. Just re-installed windows and I figured something got screwed up along the way. Glad I came here and discovered I'm not the only one having the problem, otherwise I would have spent all night trying to fix it.

  • Everything was fine earlier today regarding updates,but now i am having the same problem like everyone else is here,tried to update a few times already and getting a error message.


    HTTP error 404

  • same here must be something wrong with their server...

  • ... thats why I'm here too, never happened before so I was beginning to think the problem was on my end, apparently not.

  • Same here too, hope they vix it soon..

  • Just wanted to say I'm experiencing the same thing. 1'st time I've ever experienced this and it just started today sat. may10/2008 some time this afternoon. So hopefully the problem will be resolved. I scanned my pc and no viruses are showing up.

  • pcbugfixer
    pcbugfixer ✭✭✭

    Bit hard to sell, when it fails the Trial demo installtion on a XP Home SP2 3.4 Duo Core 1Gb ram system.


    HTTP error 404


    OK Chris, where is the fix - or is it a server fault at your end ?


    :rolleyes:


    <_<

  • Hi,


    short Info from Support:


    " It seems that we have an issue with our Update Server. You don't have to worry because we are aware of the situation and the issue will be solved in a couple of hours. We are sorry for the inconvenience. "


    greets


    loony

  • pcbugfixer
    pcbugfixer ✭✭✭

    Hi looney,


    This error occurred yesterday - I noticed it from about 10 am AEST Saturday and it is now 6:48 pm AEST Sunday 11 May 2008 - so it has been a issue for the last 34 hours.


    Thought that you would be able to notice it yourself ?


    OK will wait another 2 hours - lost the sale anyway to Kasper <img class=" />:wacko:

  • Use this address: "http://upgrade3.bitdefender.com/" for the update server.


    Virus Signatures: 1191106, Engine Version: 7.18916

  • alexcrist
    alexcrist
    edited May 2008

    As Catal1n said, the problem is fixed for the upgrade3 mirror server.


    The other 3 still have a small problem, however...


    Cris.

  • Hi @ all


    thank you,


    problem is fixed.


    greets


    loony

  • gnopilihp
    edited May 2008


    Still the same....the Server is unavailable......now that the update now on the BitDefender is gray out saying BitDefender update Service is UNAVAILABLE ......i google this issue and found that some other forum also discuss about this issue some time back seems like this issue had happen long time ago....when are u fixing this problem....looks like BitDefender is a piece of ######...I never have to deal with so many problem in my life with a anti virus software....btw i'd use Norton AntiVirus, McAfee, AVG before....BitDefender also do not have a local (Singapore) toll free 24 hour hotline for me to call which McAfee have that....really regret getting this software.....this is Edit. BitDefender Edit

  • Ummm, Why not just admit the truth? :blink:


    YOUR SITE AND YOUR ALL OF YOUR SERVERS WERE HACKED!!! :ph34r:


    Even though I no longer use your products, I too, was affected by the malicious handy work of DESPOTIC because I clicked on a hijacked posting on this site.


    It's a shame that your alleged security software can't even protect your own computers. :huh:


    Cheers


    Orphan <img class=" />

  • now that the update now on the BitDefender is gray out saying BitDefender update Service is UNAVAILABLE
  • Hi @ all


    Q6: What is BitDefender Partner Knowledge Base and how can I use it?


    A6: BitDefender Partner Knowledge base is an online treasure, containing both sales and technical issues very helpful in your daily activity as a BitDefender Partner. The access is customized, every partner benefiting from a secure session based on authentication mechanisms.


    The Live Support need this information:


    http://kb.bitdefender.com/KB389-en--Asking...assistance.html


    Than can you start direkt this:


    http://www.bitdefender.de/site/KnowledgeBase/liveAssistance/


    greets


    loony

  • Ummm, Why not just admit the truth? :blink:


    YOUR SITE AND YOUR ALL OF YOUR SERVERS WERE HACKED!!! :ph34r:


    Even though I no longer use your products, I too, was affected by the malicious handy work of DESPOTIC because I clicked on a hijacked posting on this site.


    It's a shame that your alleged security software can't even protect your own computers. :huh:


    Cheers


    Orphan <img class=" />


    1) Nothing was hacked. The servers were down from another reason (reason which I don't know. If you want to find them out, you can simply access LiveAssistance and ask).


    2) Despotic posted a forum vulnerability, and did not hack the server. His topic was moved to the Moderator's Corner, where it waits for the admin's lookup.


    3) The problem from this topic was fixed. The rest of the posts are just offtopic. Therefore, TOPIC CLOSED!


    Cris.

This discussion has been closed.