Installing new program gets blocked

ken1943
ken1943
in Protection


I am try to install  imazing2forwindows.exe which is a backup program for my  iPad. Legit program.


It gets blocked trying to put an icon on the desktop C:\users\public\desktop as a protected folder.


I allow it in the warning popup which does not help.


Any opinions on this ?


Tnx  


Ken

Comments

  • ken1943
    ken1943
    edited September 2017


    I didn't expect to get an answer, fast, here but I tried to open a ticket with support and the web site


    kept timing out. As a new user that does not make me very happy.


    Are the reviews too rosey ?

  • Rampant
    Rampant ✭✭


    Disable desktop protection.

  • Math_Matei
    Math_Matei ✭✭✭✭
    edited September 2017


    I'm having the same problem with iMazing2
    Go to Secure Files / Protected Directories / Application Access and there allows the imazing 2 application, access

    Windows 11 Pro - 11th Gen Intel Core i9-11900KF @3,50 GHz, 128.0 GB RAM

  • ken1943
    ken1943


    It would not allow a program, I had to allow the whole desktop folder. Still learning the program.

  • dbrisendine
    dbrisendine ✭✭


    From the  Main screen > Protection - View Features > Safe Files > click Off.  Run the installation and it should have access to the desktop to make a new Icon.  Then turn Safe Files back On.

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