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BDTS 2016 Will Not Open Today.

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ANOTHER problem with BDTS 2018. This morning the BD Agent Dashboard will not open on this system. Not from the Widget or from the .exe itself. No, I'm not opening a support ticket. I've got better things to do than make support tickets to BD every day. I used to be a huge fan of BD but recently TS2018 has become absolute rubbish.  Almost every day I'm having some issue on one of my systems. So if the program itself is so sloppy how do we know that the Protection it's supposed to provide isn't equally sloppy. ? I am rapidly losing confidence in your product. Feel free to pass this along to the people who write the code or someone who can do something more than type "open a ticket". That is if I get a response here without having to complain on your FaceBook page. Get your act together Bitdefender !! <img class=" data-emoticon="" src="https://us.v-cdn.net/6031943/uploads/ipb_attachments/emoticons/default_angry.png" title=":angry:" />

Comments

  • Sorin G.
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    Hello,


     


    Keep in mind this is a public forum.


    You were asked several times on several topics you opened to provide us with the logs from the Bitdefender Support Tool to assist in resolving the encountered situation. Main reason being the issue you reported does not reproduce on our test beds and most likely is something related to your configuration. I can understand your reluctance and was respected, however without further details on what happened best I can recommend is basic Windows troubleshoot (DISM / SFC / CHKDSK) and a product reinstall.


    You were also asked to provide a ticket number provided on the tickets you mentioned you have opened with our support team. From the forum email your last interaction with our team was 3 months ago.