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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

PLEASE HELP

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madred
madred ✭
edited November 2017 in Install activation


Bitdefender IS was removed from my PC  when undergoing repair and I cannot reinstall.  When I login to my Bitdefender Central account it shows no Devices or Subscriptions yet I have licence for 3 devices which does not expire until March 29 2018.  How to resolve this problem? Please Help. Thanks.


 

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  • Sorin G.
    Sorin G. ✭
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    Hello,


     


    Please contact our support team at bitsy@bitdefender.com with the order number received after the purchase.


    It may be that you logged into a empty Central account and attached the subscription to another.

  • madred
    madred ✭
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    thanks I managed to install again by changing the account.


     

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