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"Email or password invalid"

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I installed Bitdefender free, Win10x64 1709 update; however, it doesn't recognize my login credentials.


I can log in/out/in My Bitdefender dashboard (website) just fine.  I did not enable 2FA.


I changed my password, same result.


How do I log into Bitdefender Free?

Comments

  • Sorin G.
    Options


    Hello,


     


    Please ensure that you use your Central account central.bitdefender.com opposed to the old Bitdefender Free that used the my.bitdefender.com.

  • RoloX2
    RoloX2
    edited December 2017
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    I can log into Bitdefender Central just fine.


    Logs are attached.

    Logs-Rolo.zip