"Email or password invalid"

RoloX2 · December 2017

I installed Bitdefender free, Win10x64 1709 update; however, it doesn't recognize my login credentials.

I can log in/out/in My Bitdefender dashboard (website) just fine. I did not enable 2FA.

I changed my password, same result.

How do I log into Bitdefender Free?

Sorin G. · December 2017

Hello,

Please ensure that you use your Central account central.bitdefender.com opposed to the old Bitdefender Free that used the my.bitdefender.com.

RoloX2 · December 2017

I can log into Bitdefender Central just fine.

Logs are attached.

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