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webcam protection not working

bikashdas
edited December 2017 in Protection


My BIT DEFENDER total security 2018 webcam protection is not working. the on/off button just flicking and stayed as off. so i reinstalled the app after that its on but its not detecting my camera app and Skype, and when i want to use my camera its a black screen. and its not showing any notifications to allow access for camera .


when i uninstall BIT DEFENDER windows camera app working fine. after reinstalling just black screen not able to work with Skype as i always work with video calling .



please any help ..


 


Thanks in advance

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Comments


  • Hello,


     


    The issue is known and currently being worked on.


    As a workaround you can keep the Webcam Protection feature disabled.


  • Hello,


     


    The issue has been resolved in the latest build : 22.0.17.205


    Please note that the update requires a reboot to take effect.