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Cannot Add Additional Licence to Subscription
I have a subscription for 3 PCs but have added a 4th PC. I need to buy an additional licence. In Bitdefender Central I click the "Buy More Devices" link (screenshot 1), then I click on the "Buy Now" button (screenshot 2), but then get a page not found error (screenshot 3) and am unable to proceed.
Please advise how I can purchase more licences.
Comments
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Hello,
Sorry to hear about the situation you encountered.
Please contact our support team via bitsy@bitdefender.com to assist with this situation.
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I am blocked to post
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I am blocked to post?
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I have also this problem and I sent an email to bitsy@bitdefender.ro but no answer until now.0 -
47 minutes ago, cvornicu said:
I have also this problem and I sent an email to bitsy@bitdefender.ro but no answer until now.
Post your ticket id here so /index.php?/profile/212852-sergiu-c/&do=hovercard" data-mentionid="212852" href="<___base_url___>/index.php?/profile/212852-sergiu-c/" rel="">@Sergiu C. can look into it0 -
Sorry, bitsy@butdefender.com was the address and I didn't get a ticket ID . I'll try to resend the email.0 -
Hi,
I checked and found a case with your forum email address. One of my colleagues has replied on your ticket, could you please confirm that you've received the replies?0
