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Protection shield blocking URL

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I use MyTuner to listen to music but bitdefender blocks some of the links in the site from playing. This is one for example https://mytuner-radio.com/player/woda-la-nueva-94-fm/42902 and https://mytuner-radio.com/player/wznt-la-zeta-93-fm/402905/. If I quickly disable and enable protection the stream will play and continue to do so until I close the web page, I then would need to disable/enable protection again for the stream to work.  


 


 

Comments

  • Rampant
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    Developers do not want to pay attention to our problems, perhaps the only solution, will install another vendor's antivirus.


    /index.php?/topic/78325-online-music/" rel="">https://forum.bitdefender.com/index.php?/topic/78325-online-music/


     

  • Sergiu C.
    Options


    Hi, 


     


    If anyone is still having this issue with Bitdefender Free, version 1.0.11.15 , please send us an email at bitsy@bitdefender.com and mention the URLs that are affected as well, and if there are any steps to take to reproduce the issue (in case only a specific function on that website does not work, etc. ) . A screenshot with the error message (if there is one) would help as well. 


    To check the build number, please follow these steps:


    - Open Bitdefender Antivirus Free


    - Press the menu button from the upper right corner


    - Choose Protection


    - The version  number will be displayed under Product Information


    Thank you!


     


  • I was able to ad some exceptions to work around my issue. For example I added 54.226.59.226, 54.80.214.162 and now I can hear my streams. Will be sending this info to the email as you asked.


  • I would to inform that this issue has been resolved.


    Thank you