Install of software blocked by Bit Defender 2019

CWBillow
CWBillow
in Protection


I am trying toi install Driver Genius software, which downloads the current version during install, but Bit Defender is blocking the download.  I saw that I could add files as exceptions but I cannot seem to see where or how to add the internet installation download as an exception.


?


 

Comments

  • Stefan I.
    Stefan I. ✭


    Hello,


    You'd need to either temporarily disable your Bitdefender Shield when downloading it or exclude the folder in which you're going to download the app's installation kit.


    We would however appreciate it if you could send us a copy of the detected app at  https://www.bitdefender.com/submit/ for analysis in case this proves to simply be a false-positive detection.

  • CWBillow
    CWBillow


    Stefan, I'll be able to send off to you a sample in the next couple days.

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