Real Time Protection Is Disabled

Press Settings and follow the steps from screenshots !

What Windows do you use ?!

XP/Vista ?!

What Service Pack Version ?!

32/64 bits ?!

Similarish problem, except my "real time protection" box is ticked, but I keep getting a pop saying the bit defender threat scanner has stopped working. Nothing is being shown as being scanned in real time....

Hello

Try this press the windows button together with r now type services.msc look for the BitDefender Communicator service. Leftclick on it and choose stop. After that choose start.

Please press the windows button together with r now type devmgmt.msc. Go to the view menu,select display hidden devices. Now expand the section non plug and play compatible drivers.

You may not see any yellow exclamtion marks.

Check if you can find:

bdftdif

BDSelfPr

Profos

Trufos

Now double click on each of them. The device should be enabled. Now press on the driver tab and by startup type should be set on system and the current status should be started. And this for bdftdif. By the rest it should be set on on request (demand).

Now expand the network adaptors section you must find BitDefender Firewall NDSIS Filter Miniport. It should be enabled in other words you may not see a red cross or a yellow exclamation mark.

Best regards,

Niels

Hello

Hello, I have the same problem with my WinXP home edition SP3.

Try this press the windows button together with r now type services.msc look for the BitDefender Communicator service. Leftclick on it and choose stop. After that choose start.

Please press the windows button together with r now type devmgmt.msc. Go to the view menu,select display hidden devices. Now expand the section non plug and play compatible drivers.

Yes, I followed it

You may not see any yellow exclamtion marks.

No, all of drivers works well, no yellow marks.

Check if you can find:

Still necessary?

bdftdif

BDSelfPr

Profos

Trufos

Now double click on each of them. The device should be enabled. Now press on the driver tab and by startup type should be set on system and the current status should be started. And this for bdftdif. By the rest it should be set on on request (demand).

Ok, they are in correct state.

Now expand the network adaptors section you must find BitDefender Firewall NDSIS Filter Miniport. It should be enabled in other words you may not see a red cross or a yellow exclamation mark.

"BitDefender Firewall NDSIS Filter Miniport" DOES NOT exist! Of course, there isn't the red cross or the yellow mark.

The problem is still not fixed.

Best regards,

Niels

My solution: uninstalling XP SP3. Antivirus 2008 recovers!

Hello everybody,

When I put my cursor on the bit defender icon the balloon says: Bit defender services are not responding.

I open up bitdefender and it says that my real time protection (P2P and file access) are disabled. There is a Fix option but when I press it nothing responds. It suppose to come up with a wizard.

I have closed my firewall software still no go.

Any help would be very nice

Thanks in advance.

Same problem. Only changed over from Norton last week on review recommendation and now have this problem. Have contacted online support and sent logs/screenshots and await resolution.

Running XP Pro with SP3 and I have no intention of uninstalling SP3

Same problem. Only changed over from Norton last week on review recommendation and now have this problem. Have contacted online support and sent logs/screenshots and await resolution.

Running XP Pro with SP3 and I have no intention of uninstalling SP3

OK, so today BD downloaded an update that required me to reboot and the above problem has gone away, that is to say when XP will boot successfully. Every second boot I get a STOP error during windows startup (culprit is bdfltrs.exe or something similar).

This is becoming tiresome. Norton was a resource hog, hence my abandoning after all these years, but at least it worked..............

Later

Hello everyone,

I am having the same problem just recently. Bit Defender please offer your customers a solution. I am considering switching to another brand of internet security if this is not resolved quickly. I am sure many others will do the same if this isnt fixed.

Thanks

To further compliment my previous post:

Operating System: Windows XP

Antivirus: Bit Defender Internet Suite 8.0

Service Pack: Three of course

Problem: Bit Defender seems to have shut down and can't access the servers anymore. Thus the defence is negligable and I have switched to Zone Alarm until someone offers some resolution and will not renew my subscription until we receive some customer support.