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Remote desktop unable close session

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JaviA
JaviA
in General


Anybody have troubbles with remote desktop?

When I open a session with RMD on windows 7 Pro or 10 Pro (and Android) there is no problem. But when I close the remote session and try to enter again, the session is not closed properly and I can't reenter. In this situation I can't close windows session physically. Only with power off switch.

I tried to disable firewall, and all services of Bitdefender. It doesn't work.

The only thing that works was unistalling Bitdefender.

It occurs since one week.

Some help please? 

Thanks!

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Comments

  • Roxana G
    Roxana G ✭
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    Hello JaviA,


    We are aware of this issue and we are currently working on a fix. Please write us at bitsy@bitdefender.com in order to receive more updates on this matter.


    We are sorry for the inconvenience.

  • JaviA
    JaviA
    edited June 2019
    Options


    Ok thanks.

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