update from internet security to total security
Hi, my elderly father recently received an offer to renew or upgrade his BD internet security (already licensed until 01/21). Separately his BD mobile security was due to expire 06/20. Not really understanding what he was doing he paid to upgrade to BD total security but also renewed BD mobile security through Google Play.
I have 2 questions about this now.
1) As far as I can see the only difference between Internet Security and Total security is the protection for other OS apart from Windows. Does this mean that he does not need to install/update his existing installation of Internet Security on his laptop?
2) On Bitdefender Central in My payments it shows his purchase of Total Security 2020 and says that it is activated but in My Subscriptions it only shows Internet Security and Mobile security. If we try to add the activation code for Total Security it says that the code has already been used. Should we be able to see Total Security in My subscriptions?
Thanks for your time